Effective Date: March 25, 2026 | Last Updated: April 3, 2026
Mile High Software Solutions LLC ("we", "our", or "us") operates the Focal Point Productivity application ("the App"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our App.
Focal Point is a productivity application designed for individuals, households, families, and small businesses. The App allows users to create tasks, notes, projects, and documents, and to share content with other users.
We limit the collection of personal data to what is necessary to provide and improve the App.
We collect the following categories of information:
For users in the European Economic Area (EEA), we process your data under the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account creation and authentication | Contract performance |
| Storing and syncing your content | Contract performance |
| Third-party integrations (Calendar, YouTube) | Consent (opt-in) |
| Contacts access (friend discovery, attendee suggestions) | Consent (device permission prompt) |
| Phone number (friend discovery) | Consent (optional, user-provided) |
| Analytics and crash reporting | Legitimate interest |
| Push notifications | Consent (opt-in via device settings) |
| Security and fraud prevention | Legitimate interest |
| Marketing communications | Consent (opt-in) |
We use the following third-party service providers to operate the App. Each provider processes data on our behalf under appropriate data processing agreements:
| Provider | Purpose | Data Processed |
|---|---|---|
| Google Firebase | Authentication, database, storage, hosting | All user data |
| Firebase Analytics | Usage analytics | Aggregated usage data |
| Firebase Crashlytics | Crash reporting | Error logs, device info |
| Apple (App Store) | Authentication, payments | Apple ID, subscription status |
| Google (Play Store) | Authentication, payments | Google account, subscription status |
| Google Calendar API | Calendar integration | Calendar events (read-only) |
| YouTube Data API | Video previews | Video metadata |
Google's Data Processing Terms apply to Firebase services. For details, see Firebase Data Processing Terms.
Storage Location: Your data is stored on Google Cloud/Firebase infrastructure primarily in the United States (us-central1 region).
International Transfers: If you are located outside the United States, your data will be transferred to and processed in the United States. For users in the EEA, UK, or Switzerland, these transfers are protected by:
For more information, see Google Cloud GDPR Compliance.
| Data Type | Retention Period |
|---|---|
| Account and user content | Until you delete your account |
| Cached integration data | Deleted immediately when you disconnect a service |
| Analytics data | Aggregated and anonymized; retained per Firebase defaults (14 months) |
| Server logs (IP addresses) | Up to 30 days |
| Backups | Purged within 30 days of account deletion |
| Inactive accounts | Accounts with no login activity for 24 months may be flagged for deletion. We will notify you via email before any data is removed. |
When you delete your account:
To delete your account, go to Settings > Account > Delete Account, or contact us at support@milehighsoftwaresolutions.com.
Focal Point allows you to share projects, tasks, and notes with other users:
Warning: Be cautious about sharing content containing sensitive personal information. You are responsible for obtaining appropriate consent before sharing content that contains others' personal data.
When you share content with other users, you are responsible for the personal data contained within that content, including ensuring you have the necessary rights and consents to share such information. We act as a service provider facilitating this sharing and do not control the content users choose to share.
You can disconnect integrations at any time in Settings. Disconnecting immediately revokes our access and deletes cached data.
You may optionally provide your phone number in your profile to help friends find you on Focal Point. Your phone number is:
If you remove your phone number, you will no longer be discoverable by phone number.
With your permission, Focal Point can access your device contacts for two purposes:
When you use the friend discovery feature:
When you use contacts for calendar attendee suggestions:
You can revoke contacts permission at any time in your device settings (Settings > Focal Point > Contacts on iOS, or Settings > Apps > Focal Point > Permissions on Android). Revoking permission does not affect any other app functionality.
Documents are retained until you delete them. If your Premium subscription lapses and your documents exceed the free-tier 100 MB quota:
Documents within shared projects are not counted toward your personal storage quota. See Shared Project Data Access below for details on shared project documents.
Focal Point projects support collaboration between multiple users. Editing project content (tasks, documents, sticky notes, kanban boards, and notes) requires an active Premium subscription.
If your Premium subscription lapses while you are a member of shared projects:
If all project owners' (primary owner and co-owners) subscriptions lapse:
You may always:
Local Sync allows you to sync documents to a folder on your device:
Security Note: Local Sync is provided for convenience. If you store sensitive documents, ensure your device has appropriate security controls (encryption, access controls).
We implement industry-standard security measures:
Note: Documents are encrypted at rest on our servers but are not end-to-end encrypted. We (the service operator) have technical ability to access user content for support and legal compliance purposes, though we do not routinely access user content.
In the event of a data breach that affects your personal data:
Security concerns can be reported to support@milehighsoftwaresolutions.com.
We may disclose your information if required to do so by law, subpoena, or other legal process, or if we believe such action is necessary to:
Focal Point is a general-purpose productivity tool. While you may store various types of content, we recommend:
We use Firebase Analytics and Firebase Crashlytics to improve the App:
This data is used for product improvement only, not for advertising. You can limit analytics collection through your device's privacy settings.
We may use aggregated and anonymized data for analytics, product improvement, and business purposes. This data does not identify individual users.
Premium subscriptions are processed through:
We do not collect, store, or process payment card information. All payment processing is handled directly by Apple or Google. We only receive confirmation of subscription status.
We do not knowingly collect personal data from children under 13 (or 16 in the EEA). Users must be at least 13 years old to create an account independently.
Families may share access to Focal Point through Apple Family Sharing or Google Play Family Library, which are managed by the respective platform. Parents or guardians using these features are responsible for supervising their children's use of the App and consent to the processing of their data as described in this policy.
If you believe a child under 13 has created an account independently, please contact us immediately at support@milehighsoftwaresolutions.com and we will delete the account.
Depending on your location, you have the following rights:
You can exercise most rights directly in the App (Settings > Account). For formal requests:
There is no fee for reasonable requests. We may decline requests that are manifestly unfounded or excessive.
If you are a California resident, you have additional rights:
We Do Not Sell or Share Your Personal Information for cross-context behavioral advertising or other purposes that would constitute a "sale" or "share" under California law.
Do Not Track: The App does not respond to "Do Not Track" signals from browsers or devices.
To submit a request, email support@milehighsoftwaresolutions.com with subject line "California Privacy Request."
If you are located in the EEA, UK, or Switzerland:
We may send you marketing communications about new features or offers if you have opted in. You can opt out at any time by:
Opting out of marketing does not affect transactional emails (account confirmations, security alerts, subscription receipts).
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Continued use of the App after changes constitutes acceptance of the updated policy. For significant changes, we will provide at least 30 days notice before the changes take effect.
In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the App before your personal data becomes subject to a different privacy policy.
If you have questions about this Privacy Policy or our data practices:
Mile High Software Solutions LLC
2057 Arroyo Ct
Windsor, CO 80550
United States